Full length mp3 audio version, plus note guide, included on this DVD video.

This fast-paced sales training video is full of sales skills and customer loyalty ideas. Many salespeople spend the majority of their time seeking new customers, while true sales professionals enjoy steady business from long-term clients. In part one of this power-packed seminar, you'll learn how to advance your customers up the "customer loyalty ladder" to higher levels of repeat business and more referrals than ever. In part two, you'll gain valuable sales training insights into Needs Analysis Selling. Whether it's asking high quality questions, taking pertinent notes, or communicating for greater understanding, sales training expert Don Hutson illustrates how we can be even more effective in every phase of the sales process. As a value-added bonus, Don covers two additional topics of interest, The Evolution of Selling and Selling Different People Differently. You'll walk away from these motivating sessions with new insights, knowledge, and drive.

Don Hutson's careers in sales, management, speaking, and sales training have brought him many honors. He successfully worked his way through the University of Memphis, graduating with a degree in Sales. After becoming the #1 salesperson in a national training organization, he established his own sales training firm and shortly thereafter was in demand as a professional motivational speaker, sales trainer, and customer loyalty expert. Since then Don Hutson has addressed over two-thirds of the Fortune 500 companies. He is Chairman and CEO of U.S. Learning and makes some 85 speaking appearances each year. Don Hutson was elected by his peers to the presidency of the National Speakers Association, and he has received its "Cavett Award" as member of the year. He is also been inducted into the Speaker Hall of Fame.

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