Full length mp3 audio version, plus note guide, included on this DVD video.

Communication skills training is extremely important for people in sales, management, customer service, public speaking, or any position dealing with people. In this powerful communication skills training video, expert George Walther shares the knowledge, skills, and insights necessary to take your communication skills to the next level. You'll learn specific ideas on how to be more positive, more persuasive, improve your first impression, improve teamwork, and use positive language to serve at a higher level. Whether routinely communicating with co-workers or clients, or defusing hostile customers, or seeking to build sales cooperation, or simply aiming to project a more positive image for your organization, you'll see results fast with this content-loaded communication skills training video.

George Walther is an internationally acclaimed expert in the area of communication skills training. His energetic style captivates, motivates and teaches people how to be more effective in business and in life. As a full-time professional business speaker since 1980, George Walther holds the National Speakers Association's Certified Speaking Professional designation, and has also been inducted into the Speaker Hall of Fame. He earned an MBA in marketing from UCLA, and graduated summa cum laude with a BA in Rhetoric and Public Address. Media appearances have included CNN, Live with Regis, The Wall Street Journal, Ladies Home Journal, and many others. In addition to his communication skills training, George Walther is an expert in telephone sales techniques.

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